This course is designed to equip Learners with the knowledge and skills required to perform an internal audit as part of a quality management system based on ISO 9001 (or equivalent), and to report on the effective implementation and maintenance of the management system.
The successful completion of this course will increase learners’ credibility, enable learners to conduct internal audits against ISO 900, and satisfy the formal training requirements for individuals to become an Internal Auditor that meets ISO 9001 requirements.
Who Should Attend
- Management representative
- Quality administrator
- Internal quality auditor
- Quality auditor/officer/supervisor/coordinator
- Committee member
- Management staff
- Any person involved in organizing, planning and conducting QMS audits
What will you learn
- Understand the relationship between the quality management system purpose, external and internal issues, relevant interested parties’ relevant requirements, scope, and leadership, quality policy, quality objectives, resources, operation, monitoring, measurement, analysis, evaluation and performance improvement, incident, non-conformity and corrective action, and the significance of these for quality auditors
- Appreciate the business benefits of improving the performance of a quality management system
- The model of process-based system and the structure and content of ISO 9001, referring to the PDCA cycle as appropriate
- Plan, conduct, report and follow up an internal audit of part of a quality management system based on ISO 9001 and in accordance with ISO 19011
What do you need to know prior to enrolling
- Knowledge of quality management principles and concepts
- The requirements of ISO 9001
What's Included
- Course materials
- Lunch and refreshments
- Upon full attendance and successful completion of this course, you will be awarded the Certificate of Successful Completion
Delivery Methodology
- A 16-hour virtual classroom course delivered in over two days or
- A 16-hour traditional face-to-face classroom course delivered over two days
This course is structured with sizeable time spent on activity-based learning. There are many group exercises, workshops, and case studies for discussions, presentations and interactions between learners and tutors.
The virtual classroom courses are delivered in real time via our online platform and provide learners with the flexibility of attending from a convenient place, without the requirement of traveling.
Course Outline
- Introduction to ISO 9001:2015
- ISO 9001:2015 Requirements
- Audit Concept & Audit Activities (Planning and Preparing Audit Activities)
- Audit Activities (Conducting the Audit)
- Audit Activities (Preparing and distributing the audit report & completing the audit)
- Auditor Roles and Responsibilities
Duration
2 days (0900 – 1730)
Course Fee
For details about this service, please contact GICG.